Welcome to Dependable Home Care About UsDependable Home Care Services is a FAMILY BASED business in St Johns Worcester aimed at providing an excellent, caring quality home care service to our customers. As we are based in Worcester and all our customers are local, we are able to offer a personalized family service and we are always close by to help. Read More Hourly CareDependable Home Care Services offers an hourly support service that has been designed specifically to support our customers in daily tasks. We are flexible and our care planning is person centred and tailored to meet each customers unique needs. This enables our customers to live independently within their own home. Read More RecruitmentWhy not take a look at our job vacancies and career opportunities available within the Dependable Home Care Services Team. Simply get in touch by calling our office. We will be happy to answer any questions you may have regarding a future career as a carer. Read More Why Choose Us?Dependable Home Care Services is a locally based care service provider situated in Worcester, St Johns. We provide a good quality, friendly, caring service to our local community. We offer a reliable, dependable service which our customers can always rely on, offering continuity of trained and experienced carers who are there to offer daily support to you.
Our team consists of a husband and wife team Andrew and Fleur Ryder who together have a degree in social work and senior carer qualifications. We have within our teamexperienced and skilled staff consisting of a care coordinator, team leaders and carers. We have been in the social care industry for over 15 years and are passionate about improving the lives of our customers while living within their own homes. We are all passionate about providing a high quality service whilst ensuring we meet the support needs of our customers. We have a person-centred approach, ensuring that our customers are central to their own care planning as well as working closely with family members. Respect and self -determination are the key values that underpin our family business.
We offer a wide range of services, specifically designed to meet our customers needs and promote independence. Our service is offered 7 days a week, including public holidays to ensure continued care. It can be a difficult decision for families to ask for support, however with our support we can work together in partnership with you and your loved ones.
We offer high quality care always. Our care plans are specifically designed around the wishes and choices of our customers and their family to ensure the appropriate support and care is in place. Call our office for a friendly chat or advice. TestimonialsDependable Home Care ServicesI engaged Dependable Home Care Services in October 2020. I had been supporting an elderly man since March 2020 when he suffered a stroke. He was initially allocated a care company by adult services; we changed service providers when the COVID funding ran out in September. What an amazing difference in standards of provision, communication and compassion! Fleur has been first class in giving me feedback to any issues or concerns the visiting carers have had. She has been very receptive to adapting the provision and when it became necessary, increasing the number of visits despite bank holidays and adverse weather conditions. Hand on heart; nothing has been too much trouble for her. She has always been available on the end of the phone. She is prompt in publishing the weekly rota, which was extremely useful in giving reassurance to the client. He was able to see who was visiting him and at what times during the forthcoming week. The carers were kind and compassionate towards the client. They displayed great patience in dealing with him especially as his physical and mental capacity began to deteriorate. Obviously, they are working in challenging times with a National pandemic. Their attention to hygiene and health and safety guidelines was exemplary. All staff were trained to a high standard, completely trustworthy and committed to their duties. I cannot recommend Dependable Home Care Services highly enough. On a personal note, I would not have been able to manage the situation without them. Their involvement ensured that the client was safe. They enabled him to remain within his home, which was his wish until he sadly passed away. Mrs Tina Dodd Dependable Home Care Services have provided care for my daughter now for over a year. We have had a lot of experience of care agencies over the years as she has a complex ongoing disability. Her needs fluctuate. Dependable Care have been absolutely wonderful from the word go. Fleur is a very responsive manager who genuinely cares for both her staff and service users. She is flexible and listens to any issues and adjusts Care Plan dependent on need at short notice. As a Mum, I have never felt so supported by an agency and neither have I had greater trust in their ability to support my daughter appropriately and sensitively.
I can not speak highly enough of them and if there were an award going for "Most caring, professional agency", they would win hands down!
I am happy to meet , if this is deemed appropriate.
May they never cease to operate.
Jo Simmons |